Page 143 - AERB

09 PUBLIC ACCOUNTABILITY

9.1 GRIEVANCE REDRESSAL 9.2 RIGHT TO INFORMATION ACT 2005

AERB receives grievances through Centralised The ‘Right to Information Act’ (RTI) of
Public Grievance Redress and Monitoring System Govt. of India which come into force on
(CPGRAMS) portal which includes Department of October 12, 2005 has been implemented at
Atomic Energy (DAE) and Prime Minister’s Office AERB. Under this Act, access to information
(PMO). All grievances pertaining to AERB were duly from a public agency has become a statutory right of
responded to in time during the year. every citizen. The management of AERB is committed
to disclose all relevant information in public domain as
is permissible under the Act. Required measures were
taken on the implementation of RTI and the required
information have been put on AERB website.

AERB has received a total of 128 RTI requests
during the year 2019. Year wise RTI queries replied by
AERB are given in Fig.9.1.
Based on the queries till date, the frequently asked
questions under RTI were compiled and uploaded on
AERB website for reference of the public.

150 146
136
128
122
120

90
71

60

30

0
2015 2016 2017 2018 2019

Fig. 9.1: RTI queries replied during last 5 years

AERB Annual Report 2019 115